Privacy Policy

1. Introduction

Welcome to Pavika ("we," "our," or "us"). Pavika is a school and college management software platform that provides institute automation services through our Android application and web dashboard.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pavika mobile application and web services ("Services").

Contact Information

Company: Pavika
Address: Amila Bojhi Road, Near Ram Lagan Degree College, Mau, Uttar Pradesh - 275101, India
Phone: +91 95199 67504
Email: contact_us@pavika.org
Website: https://pavika.org

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

For Students

Full name & Date of birth
Class/Section details
Roll number/Enrollment number
Photographs (for ID cards)
Parent/Guardian contact
Academic records & marks
Attendance records

For Teachers/Staff

Full name & Contact number
Email address
Photographs (for ID cards)
Designation & department
Address
Employment details

For Parents/Guardians

Full name
Contact number
Email address
Relationship with student
Address

For Institute Admins

Institute name & details
Admin name & designation
Contact information
Billing information

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

Device information (device model, operating system version)
App usage statistics
IP address
Log data and crash reports
Location data (if enabled)
Browser type and version (for web dashboard)

2.3 Information from Third Parties

We may receive information from:

Educational institutes that register with us
Payment gateway providers (transaction details)
SMS service providers (delivery status)

3. How We Use Your Information

3.1 Core Services

Managing student attendance and sending SMS alerts

Processing and tracking fee payments

Generating fee receipts and reports

Creating and managing exam schedules

Publishing exam results and digital marksheets

Generating student and staff ID cards

Sharing study materials and homework

Sending push notifications and SMS updates

3.2 Service Improvement

Improving our app functionality and user experience
Analyzing usage patterns
Troubleshooting technical issues
Developing new features

3.3 Communication

Sending service-related notifications
Responding to inquiries and support requests
Sending important updates about our Services
Marketing communications (with consent)

5. Data Storage and Security

5.1 Security Measures

We implement industry-standard security measures including:

SSL/TLS Encryption

Data transmission security

Encrypted Database

Data at rest protection

Role-Based Access

Permission control

Cloud Backup

Automatic data backup

Security Audits

Regular vulnerability checks

Password Protection

Secure authentication

5.2 Data Retention

We retain your data for as long as your account is active
Institute data is retained for subscription duration plus 90 days
Upon deletion request, data will be removed within 30 days
Certain data may be retained for legal compliance

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Data Portability

Request your data in portable format

Opt-out

Unsubscribe from marketing communications

Restrict Processing

Limit how we use your data

How to Exercise Your Rights

Contact your institute administrator for data managed by them
Email us at contact_us@pavika.org for direct requests
Call us at +91 95199 67504 (Mon-Sat, 9 AM - 6 PM)

7. Children's Privacy

Important: Our Services are used by educational institutions that may include minor students.

We take extra precautions for children's data:

We collect children's data only as necessary for educational purposes
Children's data is managed by their respective educational institutions
Parents/guardians can contact the institution or us to access, modify, or delete their child's information
We do not knowingly collect data from children without parental/institutional consent
No targeted advertising is shown to minors

8. Cookies and Tracking

8.1 Web Dashboard

Our web dashboard uses cookies for:

Session management
User authentication
Analytics and performance monitoring
Remembering user preferences

8.2 Mobile Application

Our Android app may use:

Firebase Analytics for app usage statistics
Crash reporting tools for bug fixes
Push notification services

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

Updated policy posted on website

"Last Updated" date changed

App notification for major changes

Your continued use of our Services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Contact Details

Office Address

Pavika
Amila Bojhi Road,
Near Ram Lagan Degree College,
Mau, Uttar Pradesh - 275101
India

Mon-Fri: 9 AM - 6 PM | Sat: 10 AM - 4 PM

Grievance Officer

For any privacy-related concerns or complaints:

Name: Prem Maurya
Email: contact_us@pavika.org
Phone: +91 95199 67504

We will acknowledge your complaint within 48 hours and resolve it within 30 days.

Your Consent

By using Pavika's Services, you consent to the collection and processing of your data as described in this Privacy Policy, receiving SMS and push notifications related to our Services, and data sharing with your educational institute.

This Privacy Policy was last updated on November 26, 2025

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